Looking for a My PT Hub Alternative in South Africa?
My PT Hub is one of the most popular coaching platforms in the world, and it earns that. It is UK-built, now part of the EverCommerce group, and says it is trusted by more than 200,000 coaches globally, with a 95% positive sentiment score across more than 3,000 verified reviews.
So if you are looking for an alternative, it is worth being precise about why. We see South African trainers searching for coaching software constantly in our own data, and the pattern is consistent: the tools they find are excellent products built for other markets. It is rarely the features that push them to look elsewhere. It is the fit.
This is an honest comparison, written by the team building BNK Connect — and we will be straight about where My PT Hub is the better choice, because for some coaches it clearly is.
Short version: My PT Hub is excellent for online-first coaches with large rosters — its unlimited-client flat rate is genuinely strong value at scale. The friction for a South African trainer is currency and billing: pricing in dollars or euros, payments card-first through Stripe, and no permanent free tier. If you coach in person and online, get paid in rands mostly by EFT, and want to start small, that is the gap BNK Connect fills.
What My PT Hub does well
Credit where it is due. Coaches consistently praise its extensive exercise library, and the platform bundles an AI workout builder, nutrition planning, automated check-ins, habit coaching, wearable integrations and custom branding. Its pricing structure is unusually coach-friendly at scale: on the unlimited tier, your fifth client and your fiftieth cost exactly the same, which avoids the per-client cost creep that punishes you for growing. And every plan comes with a 30-day free trial requiring no card details — genuinely generous.
If you are building an online-first coaching business with a big roster and international clients, My PT Hub is a serious tool and this page may talk you out of switching. That is fine.
Where it strains for a South African trainer
Currency. Pricing is in dollars or euros — roughly $25 a month for the entry tier capped at three clients, and around $59 for unlimited. Worth noting: published figures vary between sources and regions, so treat any comparison table you find online with caution and check My PT Hub’s own pricing page. For you, the point is that the bill moves with the exchange rate every month, plus whatever your bank adds in forex and card fees. Software that costs a predictable amount in rands is worth more than it sounds. (Prices last verified August 2026.)
Add-ons stack. A custom branded app is a one-time fee of around 95, a full white-label app runs about 145 a month, each extra trainer seat around 10, with Check-Ins AI and Zapier charged separately again — all on top of the subscription. The headline price is rarely the working price.
Payments are card-first. Billing runs through Stripe, built for markets where everyone pays by card. Your clients mostly pay by EFT, in rands, and often prefer not to store a card with a training app. So you end up running the platform plus a manual EFT process alongside it. We go deeper in our billing software guide.
No permanent free tier. The 30-day trial is generous, but there is no permanent free plan — after a month you are paying regardless of whether you have three clients or thirty.
Online-first by design. It is built primarily for online coaching delivery. If your business is in-person plus online, you are adapting a tool rather than using one built for the shape you actually run.
If you are already on My PT Hub
Most people reading this are not choosing their first platform — they are already paying for one, with clients loaded and programmes built. That is the real question: is switching worth the disruption?
Be honest with yourself about the trigger. If it is a feature you want, you will probably find My PT Hub already does it or does it better. If it is the monthly bill moving with the rand, the add-ons stacking, or the fact that you are still chasing EFTs in WhatsApp beside a platform you are paying for — those do not resolve by waiting, because they are structural.
Practically: switch at a natural boundary — month-end, or when a client block renews — not mid-programme. Move your active clients first and leave dormant ones behind; most trainers discover their real roster is smaller than their client list. Keep your programme templates: you built that intellectual property, and rebuilding your core templates in a new system is usually an afternoon, not a project. And run both for a month if you want a safety net.
Where BNK Connect fits
BNK Connect is a South African business operating system for personal trainers — client management, programme delivery, scheduling, communication and billing in one place, for in-person and online clients together. Pricing is flat ZAR: a free plan for up to two clients, then R249 to R999 a month, with local billing built in and no commission on your fees.
Being straight about the trade-off: My PT Hub has a decade-plus head start and more depth — a bigger exercise library, more wearable integrations, more programming features. And if you are running a very large roster, its unlimited flat rate is competitive with or cheaper than our top tier. What BNK gives you instead is fit: rands, local billing, in-person and online in one system, a free plan while you build, and support in your timezone.
| Use Case | My PT Hub | BNK Connect |
|---|---|---|
| Built for | Online-first coaching, global | SA soloe & hybrid trainers |
| Currency | USD/EUR | ZAR |
| Entry | -$25/mo (3 clients), 30-day trial, no free plan | Free plan (2 clients), then R249 |
| At scale | Unlimited clients on flat rate strong | Up to 100 clients (R999) |
| Payments | Card-first via stripe | Local billing, ZAR invoicing |
| In-person + online coaching | Online-led | Built for both |
The honest alternatives, depending on who you are
If you want the deepest programming and wearables ecosystem, look at Trainerize — we compare it in detail in BNK Connect vs Trainerize. If you run a gym or studio rather than an individual client book, South African facility platforms like Octiv or Itensity are the right shortlist, not trainer software at all. And if you are a South African solo or hybrid trainer, that is the specific gap BNK Connect was built for. The full landscape is in our guide to personal trainer software in South Africa.
Which should you choose?
If you coach online-first, have international clients, want the deepest programming and nutrition toolset, or run a roster large enough that unlimited flat-rate pricing wins — stay with My PT Hub. It is a good product at a fair price.
If you are a South African trainer coaching in person and online, paid in rands mostly by EFT, who wants predictable local pricing and a free plan while you build — BNK Connect is built for exactly that. Try it for R1 for your first 7 days; if you are not ready to upgrade, you roll onto the free plan for up to two clients, no payment required. Explore BNK Connect for personal trainers.
Frequently asked questions
Is there a South African alternative to My PT Hub? Yes — BNK Connect is SA-built, priced in rands with local billing, and designed for trainers coaching both in person and online.
How much is My PT Hub in rands? It is priced in dollars or euros, so the rand cost moves with the exchange rate — roughly $25 a month entry (three clients) and around $59 unlimited, before add-ons and bank forex fees. Published figures vary by source and region; check their site for current rates.
Does My PT Hub have a free plan? No permanent free plan, though it offers a 30-day free trial with no card required. BNK Connect has a free plan for up to two clients.
Is My PT Hub good for in-person training? It is built primarily for online coaching delivery. Trainers running in-person and online together often find a hybrid-built system fits better.
How do I switch from My PT Hub without losing my clients? Switch at a natural boundary like month-end or a renewal, move active clients first, rebuild your core programme templates, and run both systems for a month if you want a safety net.
